Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another device. They allow a website to recognise your device and remember information about your visit. Cookies can support essential website functions, improve performance, remember preferences and help us understand how visitors use online services.

Similar technologies may perform functions comparable to cookies. These technologies can include pixels, tags, software development kits, local storage and other device identifiers. In this Cookies Policy, the term cookies includes cookies and similar technologies unless we state otherwise.

Some cookies are placed by the website you are visiting. Other cookies may be placed by third-party service providers that support functions such as security, analytics, customer support, advertising, communications or payment-related services. Third-party providers may process information in accordance with their own privacy policies and terms.

The cookies used on the LeoVegas Casino website may change over time as our services, technology, features and legal obligations develop. The cookies available to you may also depend on the device or browser you use, the pages you visit and the features you access. Where appropriate, a cookie notice or preference tool will provide information about the categories of cookies currently in use.

Consent and essential cookies

Some cookies are necessary for the website to operate and cannot be disabled through a cookie preference tool. They may be required for account access, security, session management, navigation, fraud prevention, responsible gambling controls and other essential functions. These cookies are generally used whenever you access the relevant parts of the website.

Where consent is required under applicable law, we will ask for your consent before using optional cookies. You can usually accept or reject optional categories through the available cookie controls. You may change your choices later, although changing your settings may not remove cookies that have already been stored on your device.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the core operation, security and availability of the website. They may help maintain your session, provide secure sign-in, protect forms, remember essential account actions, identify suspicious activity and prevent automated abuse. Without these cookies, some website functions may not work properly. Because they are required for essential services, they may remain active even when optional cookies are declined.

Preference and functionality cookies

Preference and functionality cookies help remember choices you make when using the website. These choices may include language, region, display settings or other preferences. They can make your experience more convenient by reducing the need to enter or select the same information each time you visit. If you disable these cookies, some preferences may not be saved and you may need to make selections again.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may collect information about pages viewed, links selected, time spent on pages, navigation patterns, browser type, device type, general location and technical errors. We use this information to assess performance, identify problems, improve content and make the website more reliable. Analytics information may be considered in an aggregated or otherwise appropriate form.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help protect accounts, verify interactions, identify unusual behaviour, limit automated activity and prevent fraud or other misuse. These technologies may collect information about your device, browser, connection and interactions with the website. Their use helps protect players, the website and the services made available through it.

Advertising and marketing cookies

Where permitted and where any required consent has been obtained, advertising and marketing cookies may be used to measure campaigns, understand visits from promotional channels, limit repeated advertisements and make communications more relevant. These cookies may be placed by LeoVegas Casino or by selected third-party providers. Marketing activity does not guarantee access to a particular product, promotion, offer or account feature.

Third-party cookies

Some website features may be delivered by third parties, including technology, analytics, security, media, advertising and customer service providers. Those providers may use cookies or similar technologies in accordance with their own policies. We take reasonable steps to work with service providers that handle information appropriately, but third-party practices may be separate from this policy. You should review third-party information where it is made available.

How cookies support our website and services

Depending on the cookie category and your choices, cookies may support a range of activities connected with the website and online services. They may help us provide a secure, consistent and practical experience while also helping us understand how the website is used.

• Keeping the website available, stable and secure.
• Remembering information and preferences during a browsing session.
• Helping you move between pages and use account or service features.
• Supporting account access, session management and secure interactions.
• Checking that requests and interactions are genuine and not automated abuse.
• Identifying technical problems and improving website performance.
• Measuring the effectiveness of communications, campaigns and website content.
• Supporting compliance, security, fraud prevention and responsible gambling processes.
• Providing information that is more relevant to your device, region or previous website activity, where permitted.
• Helping service providers deliver functions that we have requested or authorised.

Cookie information may be linked to information about your device or online activity. This may include an internet protocol address, browser type, operating system, general location, pages visited, referral information, interaction details or an identifier assigned to your device. The information collected depends on the type of cookie, the provider that places it and the settings you choose.

Where permitted and necessary, we may combine cookie information with other information we hold about you. For example, information from cookies may help us maintain a secure session, understand technical issues or assess the performance of a website feature. Our Privacy Policy explains more about how personal information is collected, used, disclosed, stored and protected.

Cookies do not normally contain information such as your password in plain text. You should nevertheless protect your account information, use a secure device and avoid sharing login details with other people. If you believe your account or device has been accessed improperly, follow the account security or support instructions available on the website.

Cookie duration

A session cookie is generally removed when you close your browser. A persistent cookie may remain on your device for a defined period or until you delete it. The duration depends on the purpose of the cookie and the organisation that places it. Some cookies may be renewed when you return to the website, subject to your settings and any applicable consent requirements.

Managing cookies and your information

Using the cookie preference tool

When a cookie preference tool is displayed, you can use it to accept or reject available categories of optional cookies. Your selections may be stored in a preference cookie so that the website can remember your decision. If you clear your browser data, use another device or browse with a different browser, you may be asked to make your choices again.

Using browser and device settings

Most browsers allow you to view, block, delete or limit cookies through their privacy and security settings. Your device may also provide controls for local storage and similar technologies. The steps vary between browsers and devices, so you should check the help information provided by the relevant manufacturer or browser provider.

You can generally continue browsing the website after declining optional cookies. However, some features may not work as intended, certain preferences may not be remembered, and your experience may be less tailored. Blocking or deleting all cookies may affect website security, sign-in functions, session management and other essential services.

Privacy signals and Do Not Track settings

Some browsers and devices provide privacy signals or Do Not Track settings. These settings are implemented differently across browsers and may not work in the same way on every website. We will handle applicable requests in accordance with relevant privacy requirements and the choices made through our available cookie controls.

Personal information and privacy rights

Cookie information may be personal information where it can be linked to an identifiable person or device. Our Privacy Policy explains the rights and choices that may be available to you under applicable Australian privacy law. Depending on the circumstances, you may be able to request access to, or correction of, personal information held about you, or raise a concern about how it has been handled. Requests about personal information should be made using the privacy or support contact options displayed on the website.

Changes to this policy

We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be published on this page, with a revised date where appropriate. You should review this policy periodically so that you remain informed about how cookies and similar technologies may be used.

If a change requires fresh consent, the relevant choice will be provided through the website. Where consent is required for optional cookies, continued browsing will not replace the consent choices presented to you. If you have questions about this policy or cannot access the available cookie controls, please use the contact or help options displayed on the LeoVegas Casino website.